Return and Exchange Policy

Return and Exchange Policy for OMY Health Pte Ltd

At OMY Health Pte Ltd, we are dedicated to ensuring your complete satisfaction with our products. We believe in the quality of our supplements and want you to feel confident in your purchase.

Return Policy

If you're not entirely satisfied with the product you've purchased from us, we're here to help. We offer a full refund within 15 days of the date you received your product.

To initiate a return, please contact us at info@super-omy.com with your order number and reason for return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchange Policy

At this time, we do not offer exchanges on any of our products. If you have an issue with your product, please refer to our return policy above.

Please note that you will be responsible for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping costs follow the shipment options (local and international) stipulated below, and is calculated based on the value of the refunded items.

Exceptions

Please note that our return policy does not cover clearance items or gift cards. These items are final sale and cannot be returned.

We reserve the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.

Thank you for choosing OMY Health Pte Ltd. For any further questions about our return and exchange policy, please contact us at info@super-omy.com.