Privacy Policy
Privacy Policy of OMY Health Pte Ltd
Introduction
This Privacy Policy governs the manner in which OMY Health Pte Ltd collects, uses, maintains and discloses information collected from customers. We are committed to respecting your privacy and safeguarding your personal data. We may modify this policy periodically by updating it on our website.
This policy applies solely to personal information we hold about individuals. It does not extend to any information we hold about companies or other organizations.
How We Collect Your Information
We may collect information about you:
When you interact with us directly, typically through our website or customer service team, whether to avail of our products or services or to make inquiries or other requests.
Usage of Your Information
We may employ your information for various purposes, including:
- To provide or manage any information, products, and services you've requested.
- To assist us in identifying you when you contact us,
- For general administrative tasks,
- To enhance the quality of our products and services,
- To aid in the detection and prevention of fraud and money laundering,
- To identify other products and services which might interest you and inform you about our offerings.
We may also disclose your information to third parties if required for legal or regulatory purposes, in relation to ongoing or future legal proceedings, or for preventing fraud/loss, such as to fraud prevention agencies.
Informing You About Our Products and Services
We may use your information to keep you updated about our latest promotions, services, or products that may interest you.
We may contact you via phone, and with your prior consent, through email, SMS, and other electronic means.
If you wish to opt-out of receiving marketing communications from us, please email us at info@super-omy.com with the subject line "Opt Out Marketing".
Providing Information to Us
If you provide us with information on someone else's behalf, you confirm that you have their consent to do so and that they are aware of this privacy policy and have no objections to our processing their information as per this policy.
You are responsible for informing us about any changes in your details, such as a change of address. You have the right to request us to correct any inaccuracies in the information we hold about you and to know what information we hold about you.
You may contact us at the address below for these purposes.
Please refrain from providing us with any personal information if you are under 16 unless you have the permission of your parent or guardian.
Contact Us
For any queries related to this privacy policy, please reach out to our Data Protection Officer via email at info@super-omy.com with the subject line: ‘ATTN DPO: __________ (your subject)’
Shipment Options: Local Delivery
- Standard Courier
- Express Courier
- Self Collection
Standard Courier for local orders is a flat fee of $3, and free for all orders over $50. Your order will take 2-3 working days to reach you after you place your order. Working days exclude weekends and public holidays.
We seek your kind understanding that it there may be slight delays during peak periods.
Next-Day and Same-Day Express Courier is subject to availability, and would require a top up of $8 per order. Please note that same-day delivery may only be available for requests made before 12pm.
Please contact us on Instagram @super.omy or via contact form to check for the availability of the date you'd like your parcel delivered.
We don't have self collection options, nor any physical outlets available currently.
Shipment Options: International Delivery
- Standard Courier
- Express Courier
- Self Collection
| Destination Country | Shipping Rates | Lead Time |
| Malaysia | Orders below $100: $20 Orders between $100-180: $10 Orders $180 and above: Free | 3-6 working days |
| Hong Kong | Orders below $250: $20 Orders between $250-380: $10 Orders $380 and above: Free | 3-14 working days |
| Australia | Orders between $180-800: $30 Orders $800 and above: Free | 3-14 working days |
| Indonesia | Orders between $180-490: $20 Orders $490 and above: Free | 3-14 working days |
We currently ship to the following countries: Malaysia, Indonesia, Thailand, Philippines, Vietnam, Taiwan, Hong Kong, Australia, and the US. We're only able to ship to these countries (excluding West Malaysia and Hong Kong) for orders above $180, and shipping rates and timings may vary depending on your destination country.
Express Courier services are subject to availability and rates and timings may vary depending on your destination country.
For all international countries that are not stated above, please contact us via Instagram @super.omy or via contact form to enquire on if we're able to ship to your destination, and the shipping rates available. We will assist you in placing your international order.
We don't have self collection options, nor any physical outlets available currently.